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At SyncLeads, we specialize in optimizing the back office for medical practices in the U.S.

Our mission is to enhance operational efficiency, reduce costs, and elevate patient care through reliable remote support. Based in Colombia, our bilingual, culturally aware team seamlessly bridges communication between healthcare providers and patients, maintaining rigorous HIPAA compliance to protect patient confidentiality.

Optimize Your Back Office Today

Trust is the foundation of our relationships with clients. We prioritize transparency, integrity, and strict adherence to HIPAA regulations, ensuring data security and confidentiality. With open communication and dependable service, SyncLeads becomes a partner you can rely on.

Trust

We optimize your back office processes to save time and reduce errors. Our team implements efficient workflows and leverages the latest technology to enhance accuracy, allowing your practice to operate smoothly and focus more on patient care.

Efficiency

Excellence is our standard at SyncLeads. We are dedicated to delivering top-tier service with meticulous attention to detail in every aspect of back office support. Our commitment to quality drives us to exceed expectations and provide solutions that truly elevate your practice.

Excellence

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Optimize your Medical Practice with our Remote Back Office Support

Transform Your Operations with Expert Bilingual Support from Colombia.

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📞 Virtual Assistants & Phone Services 

Our virtual assistants manage schedules and patient inquiries, providing reliable support that frees up your staff to focus on clinical duties.

📂 Medical Records Management

We handle records, refills, and prior authorizations efficiently and securely, minimizing paperwork and keeping data organized.

🔗 Referrals

We manage patient referrals from start to finish, ensuring accurate information transfer and reducing delays in care.

🛡️ Eligibility & Benefits Verification

We verify insurance details and benefits, reducing billing surprises and improving your revenue cycle management.

📝 Patient Preparation

Our team reviews lab results and essential documents, ensuring both staff and patients are prepared for appointments.

📋 Prior Authorization Requests

We manage prior authorization submissions efficiently, ensuring timely approvals and minimizing delays in patient care.

OUR SERVICES 

Same Time Zone Advantage

Work with a team that aligns with your business hours.

High Cost Reduction

Affordable, high-quality support without compromising standards.

Bilingual Expertise

Smooth communication for your diverse patient base.

Why Choose Us?

Streamline Your Operations and Cut Costs

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Trust in Our Commitment to Compliance and Security

At Syncleads, we prioritize HIPAA compliance, ensuring your data is managed with integrity and security. We build trust through transparent processes and a commitment to the highest standards. 

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