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At SyncLeads, we specialize in optimizing the back office for medical practices in the U.S.
Our mission is to enhance operational efficiency, reduce costs, and elevate patient care through reliable remote support. Based in Colombia, our bilingual, culturally aware team seamlessly bridges communication between healthcare providers and patients, maintaining rigorous HIPAA compliance to protect patient confidentiality.
Trust is the foundation of our relationships with clients. We prioritize transparency, integrity, and strict adherence to HIPAA regulations, ensuring data security and confidentiality. With open communication and dependable service, SyncLeads becomes a partner you can rely on.
Trust
We optimize your back office processes to save time and reduce errors. Our team implements efficient workflows and leverages the latest technology to enhance accuracy, allowing your practice to operate smoothly and focus more on patient care.
Efficiency
Excellence is our standard at SyncLeads. We are dedicated to delivering top-tier service with meticulous attention to detail in every aspect of back office support. Our commitment to quality drives us to exceed expectations and provide solutions that truly elevate your practice.
Excellence

Optimize your Medical Practice with our Remote Back Office Support
Transform Your Operations with Expert Bilingual Support from Colombia.
📞 Virtual Assistants & Phone Services
Our virtual assistants manage schedules and patient inquiries, providing reliable support that frees up your staff to focus on clinical duties.
📂 Medical Records Management
We handle records, refills, and prior authorizations efficiently and securely, minimizing paperwork and keeping data organized.
🔗 Referrals
We manage patient referrals from start to finish, ensuring accurate information transfer and reducing delays in care.
🛡️ Eligibility & Benefits Verification
We verify insurance details and benefits, reducing billing surprises and improving your revenue cycle management.
📝 Patient Preparation
Our team reviews lab results and essential documents, ensuring both staff and patients are prepared for appointments.
📋 Prior Authorization Requests
We manage prior authorization submissions efficiently, ensuring timely approvals and minimizing delays in patient care.
OUR SERVICES
Same Time Zone Advantage
Work with a team that aligns with your business hours.
High Cost Reduction
Affordable, high-quality support without compromising standards.
Bilingual Expertise
Smooth communication for your diverse patient base.
Why Choose Us?
Streamline Your Operations and Cut Costs


Trust in Our Commitment to Compliance and Security
At Syncleads, we prioritize HIPAA compliance, ensuring your data is managed with integrity and security. We build trust through transparent processes and a commitment to the highest standards.